| Search |  |
| Products | |
MONDAY-FRIDAY 9-5
24 ON CALL SERVICE
PHONE: 770.271.7440
FAX: 770.271.7760
We accept:
• Medicare/Medicaid
• Most Private Insurance Providers
• Cash
• Credit/Debit
• Checks
METHOD OF PAYMENT IS PRIVATE
PAY ON NURSING ONLY
|
 |
Frequently Asked Questions |
|
- What are your hours of operation?
Our website is open for orders 24/7. Our customer service department is open MON-FRI from 8:30 AM to 5:00 PM EST.
- How do I place an order?
To order online, find the product under equipment or type the item in the search bar. Or simply call our Toll Free Customer Service Line at 770-271-7440
- Where is your company located?
Our corporate offices are located in Suwanee GA, however we service the entire nation with our mail order delivery service. We come to you, so you do not have to go anywhere!
- How long have you been in business?
We have been in business since 2006, and have been delivering outstanding product prices as well as great customer service since then.
- Will you ship my product to my home?
Yes, we will provide shipping to your home within the continental United States. We do not ship to Alaska or Hawaii. Orders shipping to Puerto Rico will be handled on a case by case basis. Please contact our customer service for more details.
- What is the cost of delivery?
For a limited time FREE shipping is available on most orders over $100, and just $9.95 for orders below $100 on most standard order within the continental United States. Other charges may apply for overnight, bulk (oversize) shipping. For more details call
- When will my products arrive?
The arrival date of your product will vary depending on the product and model you select and your place of residence. If in stock, most products are delivered to you in just three to four business days.
- What if I do not want the product after I get it?
No problem, you have up to 30 days to return the products for full refund or exchange. Note: The product must be in the same condition as it was delivered to you.
- Who would pay the freight for the return?
Since we are arranging for the return and are not passing on our restocking fees, freight charges would be your responsibility, unless the returned items were shipped to you in error.
- What forms of payment do you take?
For your convenience, we now accept American Express, Discover, Master Card, Visa, and E-Checks, business and personal checks as well as money orders. Please note if paying by check, your order may be delayed 5-7 business days to allow for the funds to clear.
Most United States Federal, State and Local Governments, as well as Educational Institutions can establish Purchase Order Accounts when placing orders with us. Simply call 770-271-7440 for help in setting up your account. Our standard payment terms are Net 30 Days.
- Do you accept Medicare or other form of Insurance?
We are not able to file insurance claims for you. Upon your request, we will send you an invoice of your order for you to submit to your insurance company or Medicare.
- Will you provide financing?
We do not provide financing at this time.
- Do you sell used medical equipment and supplies?
No, we do not sell used medical equipment at this time.
|
|
